The Department of Human Settlements

How do i . . .

Apply for a Government Housing Subsidy?

To qualify you must:

Be a South African citizen.
Be contractually capable.
Be married or habitually cohabit with a partner.
Be single and have financial dependants.
Earn less than R3500.01 per month per household.
Be a first time government subsidy recipient.
Be a first time home owner.
Single Military Veterans without financial dependant.
Single aged persons without financial dependant.

You must have:

Applicant and spouse’s Identity Documents
Birth certificates of children
Proof of income if working. (Salary Slip)

You apply to:

KZN Department of Human Settlements
Local Municipality

Waiting period:

Waiting lists are locally driven initiative and in each municipality the waiting period differs. Housing development normally takes place within a planned and prioritised process where the local conditions dictate what area should receive assistance first. You must also remember that housing development takes time normally at least two years before a house in a new area is ready for occupation. We are trying our best to speed up the delivery rate.

How do you apply for a Finance = Linked Subsidy?

You must be in the market looking for a house and should be able to secure a home loan / bond as it is a requirement to access the FLISP subsidy.
You have already purchased a property which has been transferred into your name with effect from 01 April 2012, 01 April 2014 or 28 July 2018 provided you meet the requirements of the respective policy revisions.
To apply you must contact or visit the Department of Human Settlements Helpdesk and your Banking institution

To qualify you must:

Earn between R3 501 to R22 000.
Be a South African citizen with a valid Identity Document, or be a permanent resident with a permanent residence permit.
Not have previously derived benefits from the housing subsidy scheme or any other state funded or assisted housing subsidy scheme which conferred benefits of ownership, leasehold or deed of grant.
Not have qualified for a government housing subsidy before.
Not have owned a fixed residential property before.
Be competent to contract - over 18 years or legally married or legally divorced and of sound mind.
Be married or cohabiting. Where the application is made for a subsidy on the basis of a legal marriage or cohabitation arrangement, it is required that the property must be registered in the name of both spouses in the Deeds Office.
Be single but with financial dependents.

Help Desk:

Email: flisp@kzndhs.gov.za
Tel
031 336 5444

Apply for a Serviced Site?

A notice will be published in your local newspaper calling for potential beneficiaries to apply for the advertised vacant sites. Application forms will be obtainable from the KwaZulu-Natal Department of Human Settlements website www.kzndhs.gov.za as well as on the website of the local municipality where sites are being advertised.

You are allowed only one application and to qualify you:

Should qualify to obtain a home loan from a financial institution;
Must have a gross monthly house income ranging from R3 501 to R40 000;
Must commit to enter into an agreement with the appointed Developer;
Must be lawfully resident in South Africa;
Must be legally competent to contract (i.e. 18 years of age or older, legally married or legally divorced and of sound mind);
Nor your spouse must have previously derived benefits from the housing subsidy scheme, or any other state funded or assisted housing subsidy programme;
Must be married in terms of the Civil Law or in terms of a Customary Marriage or habitually cohabits with any other person;
Must have proven financial dependents;
Must prove that you will be able to sustain ownership; and
Must be genuinely in need of housing for residential purposes.

Qualify to be a Social Housing Tenant?

The Social Housing Subsidies are not given to tenants, but to the Socila Housing Institute(SHI) that constructs and manages social housing (hence the name Institutional Subsidy).

To qualify for social housing opportunities:

You must be a South African citizen;
Gross household earning must be between R1 500 and R15 000 per month;
You must not own or have owned property before;
You must not have received government subsidy before; and
You must be 21 years of age or older, be married, cohabiting, or have dependents. Providing high quality and secure homes at affordable rentals would be impossible without Government financial assistance in the form of the Social Housing Subsidy, Capital Restructuring Grant and loan from the Human Settlements Development Bank

Obtain a Title Deed?

In order for you to obtain your title deed we require:

ID Copies of the Original Owner and Spouse
Marriage Certificate / Decree of Divorce
ID copies of children / Birth Certificates
Sisters & Brothers ID Copies (Only if the deceased had no children)
Affidavit confirming whether the owner had children or not
Certified copies of: Death Certificates of the Original Owner; Spouse and Children

Help Desk:

Email: titledeeds@kzndhs.gov.za
Tel
031 319 3800

Lodge a Complaint with the Rental Housing Tribunal?

Complaint lodged with the Tribunal must be in writing on the prescribed Tribunal Complaint Form.

Complaint may be lodged as follows-

By mail to the offices of the Tribunal
At the relevant Information Office within the jurisdiction of the local authority in which the dwelling is situated
At the offices of the Tribunal
A complaint is deemed to be lodged on the date upon which the Tribunal receives the complaint.

Help Desk:

Email: info.rht@kzndhs.gov.za
Tel
031 372 1800 / 04 / 06

Report Fraud, Corruption and Housing Scams?

Anti-Fraud Email: fraudhotline@kzndhs.gov.za
Anti-Corruption Hotline
0800 701 701

SERVICES RENDERED BY THE DEPARTMENT OF HUMAN SETTLEMENTS

Register for subsidized housing needs at Local Municipality
Provide housing consumer education to beneficiaries, SMMEs and Cooperatives
Provide support to accredited municipalities
Provide service sites
Reduce the bond amount with Finance Linked Individual Subsidy Programs to first time home owners as qualifying beneficiaries
Assist with acquisition of private and state owned suitable land for Human Settlements
Provide housing in line with National Norms and standard for low income groups
Deal with rental housing complaints and resolve disputes
Issuing of title deeds to qualifying beneficiaries
Provide social/rental accommodation for qualifying households

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203 Church Street
Pietermaritzburg
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Private Bag X9157
Pietermaritzburg
3200

Telephone: (033) 392 6400
Facsimile1: (033) 392 6454
Facsimile2: (033) 392 6457

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The Department of Human Settlements

Apply for a Government Housing Subsidy?

How do you apply for a Finance = Linked Subsidy?

Apply for a Serviced Site?

Qualify to be a Social Housing Tenant?

Obtain a Title Deed?

Lodge a Complaint with the Rental Housing Tribunal?

Report Fraud, Corruption and Housing Scams?

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